IntroductionCherry Hill Company ("we," "us," or "our") provides web development, design, hosting, and related services, including LibrarySite and LibraryDAMS, primarily to libraries, nonprofits, governments, and academic institutions. We respect privacy and are committed to protecting the information we collect.This policy covers information collected through chillco.com and related communications. It does not govern client websites we host or build. Those sites are controlled by our clients, who are responsible for their own privacy policies and practices regarding their users and patrons. Information We CollectWe collect limited information to operate our business and provide services:Contact details you provide (name, email, organization, phone, message content) through our contact form, email, or meetings.Technical data such as IP address, browser type, and basic usage information, collected for site security and operation.Cookies and analytics. chillco.com uses Google Analytics to understand how the site is used, such as which pages are visited. Google Analytics uses cookies for this. You can opt out by installing Google's Analytics Opt-out Browser Add-on, or by adjusting your browser settings to block or delete cookies.Account or project-related information needed to deliver hosting, development, support, or training.We do not sell personal information. We collect only what is needed for the purposes described. How We Use InformationWe use information to respond to inquiries, deliver and support services, manage contracts and hosting, improve our site and offerings, and meet legal obligations. Client data processed as part of hosting or development is used solely to provide the contracted services. Client Sites and Data OwnershipFor LibrarySite, LibraryDAMS, and custom projects, your data, files, code, and custom designs belong to you, as set out in our service agreements. We act as a service provider and processor for client-hosted sites. We do not use patron or user data from client sites for our own marketing or other independent purposes. We implement reasonable security measures and follow client instructions consistent with our agreements. SharingWe do not sell or share personal information with third parties for their marketing. We may share limited information with service providers who assist us (for example, hosting infrastructure and email) under confidentiality obligations. A list of these providers is available on request at info@chillco.com. We may also disclose information when required by law, or if needed to protect rights or safety or to comply with legal process. SecurityWe use administrative, technical, and physical safeguards appropriate to the nature of the data. chillco.com is served over HTTPS, and [data is encrypted at rest / describe at-rest protections, if applicable]. RetentionWe keep information only as long as needed for business, contractual, or legal purposes, then delete or anonymize it. For example, we keep contact-form inquiries for [period], and project and hosting records for [period] after a contract ends. Your Choices and RightsYou may contact us to access, correct, or delete the personal information we hold about you, or to ask how it is used. We will respond within [number] days. For client sites, contact the library or organization that operates the site about its privacy practices and your data. Do Not Trackchillco.com does not currently respond to Do Not Track signals / honors Do Not Track signals. We do not allow third parties to collect personal information about your online activities across other sites through chillco.com. Children's Privacychillco.com is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it. Third-Party Links and ToolsOur site may link to external sites or use tools whose practices we do not control. Review their policies separately. Changes and ContactWe may update this policy and will post the revised version here, with the change log below. Privacy questions and requests: info@chillco.com. General contact: info@chillco.com. Mail: 7210 Jordan Ave #C90, Canoga Park, CA 91303.